Understand account and location reports
Version note: This video was recorded in GMS v1.1.10 beta 6 and uses the label GPay Reports. Current GMS uses Reports & Analytics at account level and Reports & Incidents at location level.
GMS provides reports at two scopes. Account reports combine activity from locations under the selected account. Location reports focus on one selected location and include more detailed user and machine choices.
Training video
Open account reports
- Select the required Account.
- Open Reports & Analytics.
- Select Reports.
- Choose the begin date, end date, and available format.
- Select the required report.
Open location reports
- Select the required Location.
- Open Reports & Incidents.
- Select Reports.
- Choose the reporting period and available format.
- Select the required report or first choose a mobile user or machine when the report requires one.
Current report groups
- Usage Reports — machine summaries, sales, and transactions.
- Coin Collection Reports — collection summaries and details.
- Machine Reports — counters, room views, and machine event detail where available.
- Funding Reports — mobile user funding, administrator adjustments, kiosk transactions, and refunds where available.
- User Reports — user summaries and transactions.
- Activity Reports — machine activity and kiosk events at account level.
Available groups and reports depend on selected scope, enabled products, and your permissions.
Video narration (edited)
Read the edited narration
Reports can be opened at account or location level. Every report begins with a time period. Usage reports describe machine activity, funding reports describe value added to user balances, and coin collection reports describe recorded collection events. Account reports combine information from locations under that account, while location reports focus on one location.