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GPay / MultiPay Configuration
GMS workflows for shared GPay and MultiPay profiles, machines, and room configuration, plus product-specific mobile-administrator setup where applicable.
Promotions
Version note: Source PDF is dated 12 May 2026 and shows GMS v2.2.0. Navigation and labels may differ in newer versions. Rewards Program screenshot contains legacy Re-Purchase Program wording. Promotions provides account-level discounts, free vends, referral tr...
Configure customer settings
Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may use expanded labels for payment-provider fields. Enter only credentials issued for your organization. Customer Settings stores customer identity, timezone, notes, payment-provider ...
GMS background and hierarchy
Version note: This video was recorded in GMS v1.1.10 beta 6. Navigation, labels, and available products may differ in newer versions. GMS (Greenwald Management System) provides one management interface for Greenwald products. This walkthrough explains its acco...
Transactions & Reports
Manage mobile user balance adjustments and create account- and location-level reports.
Understand account and location reports
Version note: This video was recorded in GMS v1.1.10 beta 6 and uses the label GPay Reports. Current GMS uses Reports & Analytics at account level and Reports & Incidents at location level. GMS provides reports at two scopes. Account reports combine activity f...
Adjust a mobile user balance
Version note: This video was recorded in GMS v1.1.10 beta 6 and uses the label GPay Users. Current GMS uses Mobile Users. Button placement may differ. Use a balance adjustment to credit or debit a mobile user account while retaining a dated record of the chang...
Generate location user and machine reports
Version note: This video was recorded in GMS v1.1.10 beta 6. Current GMS places location reports under Reports & Incidents. For a selected machine, the current machine-specific option is Event Detail; for a selected mobile user, it is Individual. Location repo...
Generate an account machine usage summary
Version note: This video was recorded in GMS v1.1.10 beta 6. Its Summary report is now available as Machine Rolled-up Summary under account Reports & Analytics. Report layout may differ. Generate an account machine usage summary to review machine activity acro...
Generate an account coin collection summary
Version note: This video was recorded in GMS v1.1.10 beta 6. Its Coin Collection Summary is now available as Machine Coin Collection Summary under account Reports & Analytics. Report layout may differ. Generate a machine coin collection summary to review recor...
Generate an account mobile user funding summary
Version note: This video was recorded in GMS v1.1.10 beta 6. Its Funding Summary is now available as Mobile User Summary under account Reports & Analytics. Report layout may differ. Generate a mobile user funding summary to review value added to user balances ...
Configure profiles
Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may show Profiles instead of gPay Profiles, and Pricing instead of Pricing Settings. Reusable profiles reduce repeated configuration across machines, rooms, and locations. Recording de...
Configure room machines
Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may show Room Hardware → Machines instead of GPay Machines, and Pricing instead of Pricing Settings. Room configuration maps each payment device to machine type, Bluetooth address, and...
Add machines to a room
Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may show Room Hardware → Machines and may support batch machine-type assignment. New-room workflow bulk-creates washer and dryer rows, then assigns compatible machine types. Configurat...
Schedule recurring reports
Availability: Report Scheduler is available in GMS 3.1.1 beta 3 and later. The current release schedules customer Transactions reports. Additional report types may be added later. Use Report Scheduler to generate recurring reports and email them automatically....