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Greenwald Management System (User Guide)
Customer documentation for GMS navigation, administration, access control, customer and account configuration, promotions, profiles, and machine setup.
Administration & Security
Administrative configuration, user management, roles, permissions, and access restrictions for GMS.
Access Control
Disclaimer: Navigation, labels, and available products may differ in newer versions. Access Control: Overview · Create and manage roles · Assign roles to users · Restrict access by entity · Permission catalog GMS access control determines both what a user may ...
Account Configuration
Account-level product features and operational settings managed through GMS.
Promotions
Disclaimer: Navigation, labels, and available products may differ in newer versions. Use GMS to set up discounts, free vends, referrals, loyalty rewards, and bonus funds. Available promotions may appear in Greenwald Pay and MultiPay. At a glance Promotion Cust...
Permission catalog
Disclaimer: Navigation, labels, and available products may differ in newer versions. Access Control: Overview · Create and manage roles · Assign roles to users · Restrict access by entity · Permission catalog Permission catalog Available permissions depend on ...
Restrict access by entity
Disclaimer: Navigation, labels, and available products may differ in newer versions. Access Control: Overview · Create and manage roles · Assign roles to users · Restrict access by entity · Permission catalog Entity restrictions narrow accounts and locations v...
Create and manage roles
Disclaimer: Navigation, labels, and available products may differ in newer versions. Access Control: Overview · Create and manage roles · Assign roles to users · Restrict access by entity · Permission catalog Create and maintain reusable permission sets under ...
Assign roles to users
Disclaimer: Navigation, labels, and available products may differ in newer versions. Access Control: Overview · Create and manage roles · Assign roles to users · Restrict access by entity · Permission catalog Assign one or more roles to user. Effective permiss...
Overview
GMS purpose, hierarchy, navigation concepts, and platform background.
GMS background and hierarchy
Disclaimer: Navigation, labels, and available products may differ in newer versions. GMS (Greenwald Management System) lets you manage Greenwald products. Use accounts and locations to organize machines and reports. Training video Your browser cannot play this...
GPay / MultiPay Configuration
GMS workflows for shared GPay and MultiPay profiles, machines, and room configuration, plus product-specific mobile-administrator setup where applicable.
Configure customer settings
Disclaimer: Navigation, labels, and available products may differ in newer versions. Customer Settings stores customer identity, timezone, notes, payment-provider credentials, and virtual-card amount at system level. Training video Your browser cannot play thi...
Configure profiles
Disclaimer: Navigation, labels, and available products may differ in newer versions. Use Machine Settings, Pricing Settings, and Operation Settings profiles to apply the same settings to multiple machines. Configuration workflow: Profiles · Phone app administr...
Create mobile user administrators
Disclaimer: Navigation, labels, and available products may differ in newer versions. Create an administrator account in GMS before setting up machines from the mobile app. Configuration workflow: Profiles · Phone app administrators · Room machines · New room T...
Configure room machines
Disclaimer: Navigation, labels, and available products may differ in newer versions. Room configuration maps each payment device to machine type, Bluetooth address, and reusable Machine, Pricing, and Operation profiles. Configuration workflow: Profiles · Phone...
Add machines to a room
Disclaimer: Navigation, labels, and available products may differ in newer versions. New-room workflow bulk-creates washer and dryer rows, then assigns compatible machine types. Configuration workflow: Profiles · Phone app administrators · Room machines · New ...
Customer Configuration
Customer-level identity, timezone, payment integration, and shared system settings.