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Transactions & Reports
Manage mobile user balance adjustments and create account- and location-level reports.
Generate an account mobile user funding summary
Version note: This video was recorded in GMS v1.1.10 beta 6. Its Funding Summary is now available as Mobile User Summary under account Reports & Analytics. Report layout may differ. Generate a mobile user funding summary to review value added to user balances ...
Generate an account machine usage summary
Version note: This video was recorded in GMS v1.1.10 beta 6. Its Summary report is now available as Machine Rolled-up Summary under account Reports & Analytics. Report layout may differ. Generate an account machine usage summary to review machine activity acro...
Generate an account coin collection summary
Version note: This video was recorded in GMS v1.1.10 beta 6. Its Coin Collection Summary is now available as Machine Coin Collection Summary under account Reports & Analytics. Report layout may differ. Generate a machine coin collection summary to review recor...
Adjust a mobile user balance
Version note: This video was recorded in GMS v1.1.10 beta 6 and uses the label GPay Users. Current GMS uses Mobile Users. Button placement may differ. Use a balance adjustment to credit or debit a mobile user account while retaining a dated record of the chang...
Understand account and location reports
Version note: This video was recorded in GMS v1.1.10 beta 6 and uses the label GPay Reports. Current GMS uses Reports & Analytics at account level and Reports & Incidents at location level. GMS provides reports at two scopes. Account reports combine activity f...
Generate location user and machine reports
Version note: This video was recorded in GMS v1.1.10 beta 6. Current GMS places location reports under Reports & Incidents. For a selected machine, the current machine-specific option is Event Detail; for a selected mobile user, it is Individual. Location repo...
Greenwald Pay Mobile App (User Guide)
Customer guides for creating an account, adding funds, finding and starting laundry machines, reviewing activity, receiving updates, and completing authorized location-administration tasks.
Getting Started & Account
Create and maintain a Greenwald Pay account, review account data options, and update profile settings.
Funds & Laundry
Add funds, find machines, start and monitor laundry cycles, report problems, and review recent activity.
Promotions & Notifications
View available promotions and understand app, email, text, and cycle-status notifications.
Location Administration
Authorized mobile-administrator tasks for room setup, firmware updates, coin-collection records, and summary reports.
Sign in with mobile administrator access
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Authorized location ad...
Set up a machine from the mobile app
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Machine setup links a ...
Update machine firmware from the mobile app
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Authorized administrat...
Record a coin collection
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. A collection record ad...
View weekly and monthly administrator reports
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Authorized users can r...