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Transactions & Reports
Manage mobile user balance adjustments and create account- and location-level reports.
Generate an account mobile user funding summary
Disclaimer: Navigation, labels, and available products may differ in newer versions. Generate a mobile user funding summary to review value added to user balances across locations under one account. Funding is value added to balances; usage is value spent on s...
Generate an account machine usage summary
Disclaimer: Navigation, labels, and available products may differ in newer versions. Generate an account machine usage summary to review machine activity across locations under one account for a selected period. Training video Your browser cannot play this vid...
Generate an account coin collection summary
Disclaimer: Navigation, labels, and available products may differ in newer versions. Generate a machine coin collection summary to review recorded cash-removal events across locations under one account. Training video Your browser cannot play this video. Downl...
Adjust a mobile user balance
Disclaimer: Navigation, labels, and available products may differ in newer versions. Use a balance adjustment to credit or debit a mobile user account while retaining a dated record of the change, reason, and GMS user who made it. Training video Your browser c...
Understand account and location reports
Disclaimer: Navigation, labels, and available products may differ in newer versions. GMS provides reports at two scopes. Account reports combine activity from locations under the selected account. Location reports focus on one selected location and include mor...
Generate location user and machine reports
Disclaimer: Navigation, labels, and available products may differ in newer versions. Location reports focus on one location. Use the mobile user and machine selectors when you need detail for a specific user or machine. Training video Your browser cannot play ...
Greenwald Pay Mobile App (User Guide)
Customer guides for creating an account, adding funds, finding and starting laundry machines, reviewing activity, receiving updates, and completing authorized location-administration tasks.
Getting Started & Account
Create and maintain a Greenwald Pay account, review account data options, and update profile settings.
Funds & Laundry
Add funds, find machines, start and monitor laundry cycles, report problems, and review recent activity.
Promotions & Notifications
View available promotions and understand app, email, text, and cycle-status notifications.
Location Administration
Authorized mobile-administrator tasks for room setup, firmware updates, coin-collection records, and summary reports.
Sign in with mobile administrator access
Disclaimer: Navigation, labels, and available products may differ in newer versions. Authorized location administrators use the same Greenwald Pay app as laundry users. Administrator tools appear only when the signed-in account has the required permissions. Tr...
Set up a machine from the mobile app
Disclaimer: Navigation, labels, and available products may differ in newer versions. Machine setup links a physical Greenwald Pay device discovered by Bluetooth with the matching machine already defined in GMS. Training video Your browser cannot play this vide...
Update machine firmware from the mobile app
Disclaimer: Navigation, labels, and available products may differ in newer versions. Authorized administrators can send approved firmware to one or more configured Greenwald Pay devices in a room. Training video Your browser cannot play this video. Use the dow...
Record a coin collection
Disclaimer: Navigation, labels, and available products may differ in newer versions. A collection record adds a dated, attributed marker to transaction history. Reports can then calculate coin activity between collection points more accurately. Training video ...
View weekly and monthly administrator reports
Disclaimer: Navigation, labels, and available products may differ in newer versions. Authorized users can review compact weekly or monthly summaries from the mobile administrator screen. Training video Your browser cannot play this video. Use the download link...
Create a Greenwald Pay account
Disclaimer: Navigation, labels, and available products may differ in newer versions. Create a Greenwald Pay account before adding funds or starting laundry. Registration connects the account to the correct laundry location. Training video Your browser cannot p...