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GMS (User Guide)
Customer documentation for GMS navigation, administration, access control, customer and account configuration, promotions, profiles, and machine setup.
Administration & Security
Administrative configuration, user management, roles, permissions, and access restrictions for GMS.
Access Control
Version note: Source material dates from 6 July 2022 and shows GMS v2.1.0. Navigation and permission names may differ in newer versions. Access Control: Overview · Create and manage roles · Assign roles to users · Restrict access by entity · Permission catalog...
Account Configuration
Account-level product features and operational settings managed through GMS.
Promotions
Version note: Source PDF is dated 12 May 2026 and shows GMS v2.2.0. Navigation and labels may differ in newer versions. Rewards Program screenshot contains legacy Re-Purchase Program wording. Promotions provides account-level discounts, free vends, referral tr...
Permission catalog
Version note: Source material dates from 6 July 2022 and shows GMS v2.1.0. Navigation and permission names may differ in newer versions. Access Control: Overview · Create and manage roles · Assign roles to users · Restrict access by entity · Permission catalog...
Restrict access by entity
Version note: Source material dates from 6 July 2022 and shows GMS v2.1.0. Navigation and permission names may differ in newer versions. Access Control: Overview · Create and manage roles · Assign roles to users · Restrict access by entity · Permission catalog...
Create and manage roles
Version note: Source material dates from 6 July 2022 and shows GMS v2.1.0. Navigation and permission names may differ in newer versions. Access Control: Overview · Create and manage roles · Assign roles to users · Restrict access by entity · Permission catalog...
Assign roles to users
Version note: Source material dates from 6 July 2022 and shows GMS v2.1.0. Navigation and permission names may differ in newer versions. Access Control: Overview · Create and manage roles · Assign roles to users · Restrict access by entity · Permission catalog...
Overview
GMS purpose, hierarchy, navigation concepts, and platform background.
GMS background and hierarchy
Version note: This video was recorded in GMS v1.1.10 beta 6. Navigation, labels, and available products may differ in newer versions. GMS (Greenwald Management System) provides one management interface for Greenwald products. This walkthrough explains its acco...
GPay / MultiPay Configuration
GMS workflows for shared GPay and MultiPay profiles, machines, and room configuration, plus product-specific mobile-administrator setup where applicable.
Configure customer settings
Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may use expanded labels for payment-provider fields. Enter only credentials issued for your organization. Customer Settings stores customer identity, timezone, notes, payment-provider ...
Configure profiles
Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may show Profiles instead of gPay Profiles, and Pricing instead of Pricing Settings. Reusable profiles reduce repeated configuration across machines, rooms, and locations. Recording de...
Create mobile user administrators
Version note: This video was recorded in GMS v1.1.10 beta 6 and ends before final save confirmation. Newer versions may show Mobile Users instead of GPay Users. Recording creates an account-level GPay mobile user with administrator access so phone app can help...
Configure room machines
Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may show Room Hardware → Machines instead of GPay Machines, and Pricing instead of Pricing Settings. Room configuration maps each payment device to machine type, Bluetooth address, and...
Add machines to a room
Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may show Room Hardware → Machines and may support batch machine-type assignment. New-room workflow bulk-creates washer and dryer rows, then assigns compatible machine types. Configurat...
Customer Configuration
Customer-level identity, timezone, payment integration, and shared system settings.