Greenwald Pay Mobile App (User Guide)
Customer guides for creating an account, adding funds, finding and starting laundry machines, reviewing activity, receiving updates, and completing authorized location-administration tasks.
Getting Started & Account
Create and maintain a Greenwald Pay account, review account data options, and update profile sett...
How to use Greenwald Pay
Watch this introduction to using the Greenwald Pay app, then follow the guides below to create an...
Create a Greenwald Pay account
Disclaimer: Navigation, labels, and available products may differ in newer versions. Create a Gre...
Review your data and privacy options
Disclaimer: Navigation, labels, and available products may differ in newer versions. Greenwald Pa...
Update your profile
Disclaimer: Navigation, labels, and available products may differ in newer versions. Profile sett...
Funds & Laundry
Add funds, find machines, start and monitor laundry cycles, report problems, and review recent ac...
Add funds to your account
Disclaimer: Navigation, labels, and available products may differ in newer versions. Add funds be...
Find an available machine
Disclaimer: Navigation, labels, and available products may differ in newer versions. Use the Mach...
Start and monitor a laundry cycle
Disclaimer: Navigation, labels, and available products may differ in newer versions. Select the p...
Report a machine problem
Disclaimer: Navigation, labels, and available products may differ in newer versions. Report a mac...
Check laundry status
Disclaimer: Navigation, labels, and available products may differ in newer versions. Status shows...
Review account activity
Disclaimer: Navigation, labels, and available products may differ in newer versions. History prov...
Promotions & Notifications
View available promotions and understand app, email, text, and cycle-status notifications.
Location Administration
Authorized mobile-administrator tasks for room setup, firmware updates, coin-collection records, ...
Sign in with mobile administrator access
Disclaimer: Navigation, labels, and available products may differ in newer versions. Authorized l...
Set up a machine from the mobile app
Disclaimer: Navigation, labels, and available products may differ in newer versions. Machine setu...
Update machine firmware from the mobile app
Disclaimer: Navigation, labels, and available products may differ in newer versions. Authorized a...
Record a coin collection
Disclaimer: Navigation, labels, and available products may differ in newer versions. A collection...
View weekly and monthly administrator reports
Disclaimer: Navigation, labels, and available products may differ in newer versions. Authorized u...
Support FAQ
Public quick answers that route users to detailed Greenwald Pay task guides.
Account and registration FAQ
Quick answers for Greenwald Pay registration and sign-in problems. Where is my registration code?...
Machine and connectivity FAQ
Quick answers for machine discovery and cycle-start problems. No machines appear Open phone setti...
Payments, refunds, and service FAQ
Quick routes for balance, transaction, refund, and machine-service questions. How do I add funds?...