Add funds to your account
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location.
Add funds before starting a machine. Available amounts, payment methods, minimums, and saved-payment options depend on current app and location settings.
Training video
Walkthrough
- Sign in and confirm the correct laundry location and current balance.
- Select Add funds.
- Choose or enter an available amount.
- Select the payment method offered by the app.
- Review amount before continuing to the payment-provider screen.
- Enter requested payment information directly on that screen, or choose an available saved-payment option.
- Submit payment once.
- Wait for confirmation and verify the updated balance before retrying or starting a machine.
Avoid duplicate charges: If confirmation is delayed, check account activity and payment status before submitting again.
If balance does not update
- Do not repeatedly submit payment.
- Capture displayed error or confirmation number.
- Check recent account activity.
- Contact support or the location operator with amount, time, and account email.
Payment handling shown in recording is historical. Current payment provider, fields, saved-payment behavior, and limits can differ.
Edited transcript
Show transcript
Select Add funds, choose an amount, and continue to the payment-provider screen. Enter payment details or use an available saved-payment option. After confirmation, return to the app and verify the balance increased by the intended amount.