Add funds to your account

Disclaimer: Navigation, labels, and available products may differ in newer versions.

Add funds before starting a machine. Available amounts, payment methods, minimums, and saved-payment options depend on current app and location settings.

Training video

Walkthrough

1. Sign in and confirm the correct laundry location and current balance.
2. Select Add funds.
3. Choose or enter an available amount.
4. Select the payment method offered by the app.
5. Review amount before continuing to the payment-provider screen.
6. Enter requested payment information directly on that screen, or choose an available saved-payment option.
7. Submit payment once.
8. Wait for confirmation and verify the updated balance before retrying or starting a machine.

Avoid duplicate charges: If confirmation is delayed, check account activity and payment status before submitting again.

If balance does not update

• Do not repeatedly submit payment.
• Capture displayed error or confirmation number.
• Check recent account activity.
• Contact support or the location operator with amount, time, and account email.

Payment options and limits depend on your location and app version.