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Configure customer settings
Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may use expanded labels for payment-provider fields. Enter only credentials issued for your organization. Customer Settings stores customer identity, timezone, notes, payment-provider ...
GMS background and hierarchy
Version note: This video was recorded in GMS v1.1.10 beta 6. Navigation, labels, and available products may differ in newer versions. GMS (Greenwald Management System) provides one management interface for Greenwald products. This walkthrough explains its acco...
Create mobile user administrators
Version note: This video was recorded in GMS v1.1.10 beta 6 and ends before final save confirmation. Newer versions may show Mobile Users instead of GPay Users. Recording creates an account-level GPay mobile user with administrator access so phone app can help...
Understand account and location reports
Version note: This video was recorded in GMS v1.1.10 beta 6 and uses the label GPay Reports. Current GMS uses Reports & Analytics at account level and Reports & Incidents at location level. GMS provides reports at two scopes. Account reports combine activity f...
Adjust a mobile user balance
Version note: This video was recorded in GMS v1.1.10 beta 6 and uses the label GPay Users. Current GMS uses Mobile Users. Button placement may differ. Use a balance adjustment to credit or debit a mobile user account while retaining a dated record of the chang...
Generate location user and machine reports
Version note: This video was recorded in GMS v1.1.10 beta 6. Current GMS places location reports under Reports & Incidents. For a selected machine, the current machine-specific option is Event Detail; for a selected mobile user, it is Individual. Location repo...
Generate an account machine usage summary
Version note: This video was recorded in GMS v1.1.10 beta 6. Its Summary report is now available as Machine Rolled-up Summary under account Reports & Analytics. Report layout may differ. Generate an account machine usage summary to review machine activity acro...
Generate an account coin collection summary
Version note: This video was recorded in GMS v1.1.10 beta 6. Its Coin Collection Summary is now available as Machine Coin Collection Summary under account Reports & Analytics. Report layout may differ. Generate a machine coin collection summary to review recor...
Generate an account mobile user funding summary
Version note: This video was recorded in GMS v1.1.10 beta 6. Its Funding Summary is now available as Mobile User Summary under account Reports & Analytics. Report layout may differ. Generate a mobile user funding summary to review value added to user balances ...
Sign in with mobile administrator access
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Authorized location ad...
Update machine firmware from the mobile app
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Authorized administrat...
Record a coin collection
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. A collection record ad...
View weekly and monthly administrator reports
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Authorized users can r...
Create a Greenwald Pay account
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Create a Greenwald Pay...
Review your data and privacy options
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Greenwald Pay provides...
Update your profile
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Profile settings let y...
Add funds to your account
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Add funds before start...
Find an available machine
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Use the Machines area ...