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Update machine firmware from the mobile app

Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location.

Authorized administrators can send approved firmware to one or more configured Greenwald Pay devices in a room.

Training video

Download original WebM — Mobile firmware update

Walkthrough

  1. Open Admin, then Firmware.
  2. Choose the correct account and location if prompted.
  3. Review configured devices and their current firmware information.
  4. Select one device, or use Select all only when every listed device should be updated.
  5. Select Update firmware.
  6. Keep the phone near the selected devices and maintain network and Bluetooth connectivity.
  7. Wait for the progress indicator to complete.
  8. Confirm each selected device reports a successful update before leaving the room.

Do not interrupt an update: Avoid closing the app, leaving Bluetooth range, powering down the machine, or starting another task until completion. Recording estimates about four minutes per device; current duration can differ.

If an update does not complete

  • Keep the machine powered.
  • Check phone network and Bluetooth connectivity.
  • Retry only after the app reports the previous attempt ended.
  • Contact authorized support when device state is unclear.

Edited transcript

Show transcript

Open Firmware from the administrator screen, select one configured device or all intended devices, and start the update. Firmware associated with that device and location is sent over the mobile connection. The app displays progress until the update finishes.

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