Manage notifications

Disclaimer: Navigation, labels, and available products may differ in newer versions.

Greenwald Pay may provide cycle alerts and location messages in the app, by email, or by text, depending on current features, account details, and notification settings.

Training video

Walkthrough

1. Keep account email address and phone number current.
2. Allow required app notifications in phone settings.
3. Open in-app messages or notifications when shown.
4. Review message audience, location, and effective dates.
5. For cycle alerts, confirm the machine number and verify physical cycle status.
6. Follow current app or phone settings to adjust optional notification channels.

Types of messages

• Laundry-cycle progress or completion alerts.
• Location notices, such as temporary closures or maintenance.
• Messages targeted to a customer, account, location, or individual user.

Some notices may appear once; others may repeat for a defined period.

Do not rely on alert alone: Network or phone settings can delay notifications. Check Status and physical machine when timing matters.