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Configure customer settings
Disclaimer: Navigation, labels, and available products may differ in newer versions. Customer Settings stores customer identity, timezone, notes, payment-provider credentials, and virtual-card amount at system level. Training video Your browser cannot play thi...
GMS background and hierarchy
Disclaimer: Navigation, labels, and available products may differ in newer versions. GMS (Greenwald Management System) lets you manage Greenwald products. Use accounts and locations to organize machines and reports. Training video Your browser cannot play this...
Create mobile user administrators
Disclaimer: Navigation, labels, and available products may differ in newer versions. Create an administrator account in GMS before setting up machines from the mobile app. Configuration workflow: Profiles · Phone app administrators · Room machines · New room T...
Understand account and location reports
Disclaimer: Navigation, labels, and available products may differ in newer versions. GMS provides reports at two scopes. Account reports combine activity from locations under the selected account. Location reports focus on one selected location and include mor...
Adjust a mobile user balance
Disclaimer: Navigation, labels, and available products may differ in newer versions. Use a balance adjustment to credit or debit a mobile user account while retaining a dated record of the change, reason, and GMS user who made it. Training video Your browser c...
Generate location user and machine reports
Disclaimer: Navigation, labels, and available products may differ in newer versions. Location reports focus on one location. Use the mobile user and machine selectors when you need detail for a specific user or machine. Training video Your browser cannot play ...
Generate an account machine usage summary
Disclaimer: Navigation, labels, and available products may differ in newer versions. Generate an account machine usage summary to review machine activity across locations under one account for a selected period. Training video Your browser cannot play this vid...
Generate an account coin collection summary
Disclaimer: Navigation, labels, and available products may differ in newer versions. Generate a machine coin collection summary to review recorded cash-removal events across locations under one account. Training video Your browser cannot play this video. Downl...
Generate an account mobile user funding summary
Disclaimer: Navigation, labels, and available products may differ in newer versions. Generate a mobile user funding summary to review value added to user balances across locations under one account. Funding is value added to balances; usage is value spent on s...
Configure profiles
Disclaimer: Navigation, labels, and available products may differ in newer versions. Use Machine Settings, Pricing Settings, and Operation Settings profiles to apply the same settings to multiple machines. Configuration workflow: Profiles · Phone app administr...
Configure room machines
Disclaimer: Navigation, labels, and available products may differ in newer versions. Room configuration maps each payment device to machine type, Bluetooth address, and reusable Machine, Pricing, and Operation profiles. Configuration workflow: Profiles · Phone...
Add machines to a room
Disclaimer: Navigation, labels, and available products may differ in newer versions. New-room workflow bulk-creates washer and dryer rows, then assigns compatible machine types. Configuration workflow: Profiles · Phone app administrators · Room machines · New ...