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Disclaimer: Navigation, labels, and available products may differ in newer versions. Authorized users can review compact weekly or monthly summaries from the mobile administrator screen. Training video Your browser cannot play this video. Use the download link...

Disclaimer: Navigation, labels, and available products may differ in newer versions. Create a Greenwald Pay account before adding funds or starting laundry. Registration connects the account to the correct laundry location. Training video Your browser cannot p...

Disclaimer: Navigation, labels, and available products may differ in newer versions. Greenwald Pay provides privacy information and account-data options. Exact menu names depend on app version. Training video Your browser cannot play this video. Use the downlo...

Disclaimer: Navigation, labels, and available products may differ in newer versions. Profile settings let you maintain sign-in and contact information and, when supported, manage additional account options. Training video Your browser cannot play this video. U...

Disclaimer: Navigation, labels, and available products may differ in newer versions. Add funds before starting a machine. Available amounts, payment methods, minimums, and saved-payment options depend on current app and location settings. Training video Your b...

Disclaimer: Navigation, labels, and available products may differ in newer versions. Use the Machines area to view laundry equipment associated with your current location. Training video Your browser cannot play this video. Use the download link below. Downloa...

Disclaimer: Navigation, labels, and available products may differ in newer versions. Select the physical machine you loaded, confirm the cycle, and use Greenwald Pay to start and monitor it. Training video Your browser cannot play this video. Use the download ...

Disclaimer: Navigation, labels, and available products may differ in newer versions. Report a machine that fails to start or operate correctly so the location operator can respond and other users can avoid the affected equipment. Training video Your browser ca...

Disclaimer: Navigation, labels, and available products may differ in newer versions. Status shows recent cycles started from your Greenwald Pay account, including active or recently completed machines. Training video Your browser cannot play this video. Use th...

Disclaimer: Navigation, labels, and available products may differ in newer versions. History provides a quick view of recent funding and laundry transactions. Training video Your browser cannot play this video. Use the download link below. Download original We...

Disclaimer: Navigation, labels, and available products may differ in newer versions. Promotions displays offers available to your account or laundry location. Training video Your browser cannot play this video. Use the download link below. Download original We...

Disclaimer: Navigation, labels, and available products may differ in newer versions. Greenwald Pay may provide cycle alerts and location messages in the app, by email, or by text, depending on current features, account details, and notification settings. Train...

GPay machine prices are controlled through profiles assigned to machines. A location can have different regular prices from other locations without using Account Promotions or Special Pricing. Choose the correct pricing feature Use a location-specific Pricing ...

Quick answers for Greenwald Pay registration and sign-in problems. Where is my registration code? Registration code should be posted in laundry room. Contact building or laundry-room manager when signage is missing. Fastest setup: download, install, and regist...

Quick answers for machine discovery and cycle-start problems. No machines appear Open phone settings and turn Bluetooth on manually. Return to Greenwald Pay and check machine list. If machines remain missing, restart phone. Turn Bluetooth off, then on, and reo...

Quick routes for balance, transaction, refund, and machine-service questions. How do I add funds? Use Add Funds in Greenwald Pay. Review amount and payment method before confirming. Add funds to your account Machine charged me but did not start Review affected...

Disclaimer: Navigation, labels, and available products may differ in newer versions. Use Machine Settings, Pricing Settings, and Operation Settings profiles to apply the same settings to multiple machines. Configuration workflow: Profiles · Phone app administr...

Disclaimer: Navigation, labels, and available products may differ in newer versions. Room configuration maps each payment device to machine type, Bluetooth address, and reusable Machine, Pricing, and Operation profiles. Configuration workflow: Profiles · Phone...