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63 total results found
Check laundry status
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Status shows recent cy...
Review account activity
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. History provides a qui...
View promotions
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Promotions displays of...
Manage notifications
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Greenwald Pay may prov...
Configure pricing by location and schedule Special Pricing
GPay machine prices are controlled through profiles assigned to machines. A location can have different regular prices from other locations without using Account Promotions or Special Pricing. Choose the correct pricing feature Use a location-specific Pricing ...
Account and registration FAQ
Quick answers for Greenwald Pay registration and sign-in problems. Where is my registration code? Registration code should be posted in laundry room. Contact building or laundry-room manager when signage is missing. Fastest setup: download, install, and regist...
Machine and connectivity FAQ
Quick answers for machine discovery and cycle-start problems. No machines appear Open phone settings and turn Bluetooth on manually. Return to Greenwald Pay and check machine list. If machines remain missing, restart phone. Turn Bluetooth off, then on, and reo...
Payments, refunds, and service FAQ
Quick routes for balance, transaction, refund, and machine-service questions. How do I add funds? Use Add Funds in Greenwald Pay. Review amount and payment method before confirming. Add funds to your account Machine charged me but did not start Review affected...
Configure profiles
Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may show Profiles instead of gPay Profiles, and Pricing instead of Pricing Settings. Reusable profiles reduce repeated configuration across machines, rooms, and locations. Recording de...
Configure room machines
Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may show Room Hardware → Machines instead of GPay Machines, and Pricing instead of Pricing Settings. Room configuration maps each payment device to machine type, Bluetooth address, and...
Add machines to a room
Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may show Room Hardware → Machines and may support batch machine-type assignment. New-room workflow bulk-creates washer and dryer rows, then assigns compatible machine types. Configurat...
Set up a machine from the mobile app
Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Machine setup links a ...
Schedule recurring reports
Availability: Report Scheduler is available in GMS 3.1.1 beta 3 and later. The current release schedules customer Transactions reports. Additional report types may be added later. Use Report Scheduler to generate recurring reports and email them automatically....
Overview & Support Routing
Greenwald Industries product-support topics and canonical source links.
Money Boxes, Locks & Keys
Money-box removal, replacement keys, compatible locks, and security limits.
Smart Card Systems
Smart Card Management System and Card Transaction Station support.
Returns & Warranty
Returns, RMA, warranty, and transportation terms.
Distributors
Distributor and sales-contact information.