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Quick answers for Greenwald Pay registration and sign-in problems. Where is my registration code? Registration code should be posted in laundry room. Contact building or laundry-room manager when signage is missing. Fastest setup: download, install, and regist...

Quick answers for machine discovery and cycle-start problems. No machines appear Open phone settings and turn Bluetooth on manually. Return to Greenwald Pay and check machine list. If machines remain missing, restart phone. Turn Bluetooth off, then on, and reo...

Quick routes for balance, transaction, refund, and machine-service questions. How do I add funds? Use Add Funds in Greenwald Pay. Review amount and payment method before confirming. Add funds to your account Machine charged me but did not start Review affected...

Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may show Profiles instead of gPay Profiles, and Pricing instead of Pricing Settings. Reusable profiles reduce repeated configuration across machines, rooms, and locations. Recording de...

Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may show Room Hardware → Machines instead of GPay Machines, and Pricing instead of Pricing Settings. Room configuration maps each payment device to machine type, Bluetooth address, and...

Version note: This video was recorded in GMS v1.1.10 beta 6. Newer versions may show Room Hardware → Machines and may support batch machine-type assignment. New-room workflow bulk-creates washer and dryer rows, then assigns compatible machine types. Configurat...

Recorded interface: Video shows GPay v1.0.63-dev. Current Greenwald Pay screens, labels, payment options, and available features may differ. Follow options displayed by your installed app and instructions posted at your laundry location. Machine setup links a ...

Availability: Report Scheduler is available in GMS 3.1.1 beta 3 and later. The current release schedules customer Transactions reports. Additional report types may be added later. Use Report Scheduler to generate recurring reports and email them automatically....

Source: Greenwald Industries FAQ Support topics Money boxes, locks, and keys Smart Card systems Returns and RMA Limited warranty Distributors and sales contacts Additional sources Greenwald Pay Help Product Literature and Instructions

Source: Greenwald Industries FAQ I cannot remove the money box from the machine. What do I do? Contact a local repair center in your area. You may need to have an experienced serviceman remove the money box. I lost my key. What do I do? If you have the key cod...

Source: Greenwald Industries FAQ Where can I find the SMS Instructional Manual? You can download, view and print the SMS Instruction Manual directly from our website; or if you have already installed the software on your computer, please follow these steps. Ri...

Source: Greenwald Industries FAQ Greenwald Industries Return Policy All returns require a Returned Material Authorization (RMA) number. Please contact your customer service representative at (800) 221-0982 to obtain an RMA number prior to returning product. Yo...

Source: Greenwald Industries FAQ Greenwald Industries Limited Warranty Greenwald Industries (seller) warrants its products to be free from defect in material and workmanship for one (1) year from date of shipment. If within such period any product is proved to...

Source: Greenwald Industries FAQ I'd like to contact a Sales Rep. Region Name Phone Number Email West Hector Arrieta (909) 434-4918 harrieta@esdcard.com Midwest Yolanda Alvarado (860) 339-1154 yalvarado@greenwaldindustries.com I'm looking for a distributor on ...

Source: Greenwald Pay Help Greenwald Pay Device Installation Instructions 4003-001-2 – Maytag /Whirlpool 4003-002-2 – Maytag /Whirlpool for Dual Coin 4004-001-2 – MDC/QTM for Dual Coin 4004-002-2 – MDC/QTM 4004-101-3 – ACA (No Power Supply) 4004-102-3 – ACA (2...

Source: Greenwald Pay Help Prepare for the Install Important: Prior to installtion, set-up room and machine profiles in Greenwald Management System (GMS). Have ready: Greenwald Pay Device, Smart Phone, admin app credentials and screwdriver/operator key (to rem...

Source: Greenwald Pay Help Device LED Codes Color Activity Significance Off Off Device not connected to power White Slow Blink Device not configured Blue Steady Selected during configuration Yellow Slow Blink Loading machine configuration Green Steady Configur...

Source: MultiPay Reader ACA install INS.2487-1 Searchable installation guide with supporting visuals