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GPay / MultiPay Configuration
GMS workflows for shared GPay and MultiPay profiles, machines, and room configuration, plus product-specific mobile-administrator setup where applicable.
Promotions
Disclaimer: Navigation, labels, and available products may differ in newer versions. Use GMS to set up discounts, free vends, referrals, loyalty rewards, and bonus funds. Available promotions may appear in Greenwald Pay and MultiPay. At a glance Promotion Cust...
Configure customer settings
Disclaimer: Navigation, labels, and available products may differ in newer versions. Customer Settings stores customer identity, timezone, notes, payment-provider credentials, and virtual-card amount at system level. Training video Your browser cannot play thi...
GMS background and hierarchy
Disclaimer: Navigation, labels, and available products may differ in newer versions. GMS (Greenwald Management System) lets you manage Greenwald products. Use accounts and locations to organize machines and reports. Training video Your browser cannot play this...
Create mobile user administrators
Disclaimer: Navigation, labels, and available products may differ in newer versions. Create an administrator account in GMS before setting up machines from the mobile app. Configuration workflow: Profiles · Phone app administrators · Room machines · New room T...
Transactions & Reports
Manage mobile user balance adjustments and create account- and location-level reports.
Understand account and location reports
Disclaimer: Navigation, labels, and available products may differ in newer versions. GMS provides reports at two scopes. Account reports combine activity from locations under the selected account. Location reports focus on one selected location and include mor...
Adjust a mobile user balance
Disclaimer: Navigation, labels, and available products may differ in newer versions. Use a balance adjustment to credit or debit a mobile user account while retaining a dated record of the change, reason, and GMS user who made it. Training video Your browser c...
Generate location user and machine reports
Disclaimer: Navigation, labels, and available products may differ in newer versions. Location reports focus on one location. Use the mobile user and machine selectors when you need detail for a specific user or machine. Training video Your browser cannot play ...
Generate an account machine usage summary
Disclaimer: Navigation, labels, and available products may differ in newer versions. Generate an account machine usage summary to review machine activity across locations under one account for a selected period. Training video Your browser cannot play this vid...
Generate an account coin collection summary
Disclaimer: Navigation, labels, and available products may differ in newer versions. Generate a machine coin collection summary to review recorded cash-removal events across locations under one account. Training video Your browser cannot play this video. Downl...
Generate an account mobile user funding summary
Disclaimer: Navigation, labels, and available products may differ in newer versions. Generate a mobile user funding summary to review value added to user balances across locations under one account. Funding is value added to balances; usage is value spent on s...
Sign in with mobile administrator access
Disclaimer: Navigation, labels, and available products may differ in newer versions. Authorized location administrators use the same Greenwald Pay app as laundry users. Administrator tools appear only when the signed-in account has the required permissions. Tr...
Update machine firmware from the mobile app
Disclaimer: Navigation, labels, and available products may differ in newer versions. Authorized administrators can send approved firmware to one or more configured Greenwald Pay devices in a room. Training video Your browser cannot play this video. Use the dow...
Record a coin collection
Disclaimer: Navigation, labels, and available products may differ in newer versions. A collection record adds a dated, attributed marker to transaction history. Reports can then calculate coin activity between collection points more accurately. Training video ...
View weekly and monthly administrator reports
Disclaimer: Navigation, labels, and available products may differ in newer versions. Authorized users can review compact weekly or monthly summaries from the mobile administrator screen. Training video Your browser cannot play this video. Use the download link...
Create a Greenwald Pay account
Disclaimer: Navigation, labels, and available products may differ in newer versions. Create a Greenwald Pay account before adding funds or starting laundry. Registration connects the account to the correct laundry location. Training video Your browser cannot p...
Review your data and privacy options
Disclaimer: Navigation, labels, and available products may differ in newer versions. Greenwald Pay provides privacy information and account-data options. Exact menu names depend on app version. Training video Your browser cannot play this video. Use the downlo...