Advanced Search
Search Results
8 total results found
Account and registration FAQ
Quick answers for Greenwald Pay registration and sign-in problems. Where is my registration code? Registration code should be posted in laundry room. Contact building or laundry-room manager when signage is missing. Fastest setup: download, install, and regist...
Machine and connectivity FAQ
Quick answers for machine discovery and cycle-start problems. No machines appear Open phone settings and turn Bluetooth on manually. Return to Greenwald Pay and check machine list. If machines remain missing, restart phone. Turn Bluetooth off, then on, and reo...
Payments, refunds, and service FAQ
Quick routes for balance, transaction, refund, and machine-service questions. How do I add funds? Use Add Funds in Greenwald Pay. Review amount and payment method before confirming. Add funds to your account Machine charged me but did not start Review affected...
Configure profiles
Disclaimer: Navigation, labels, and available products may differ in newer versions. Use Machine Settings, Pricing Settings, and Operation Settings profiles to apply the same settings to multiple machines. Configuration workflow: Profiles · Phone app administr...
Configure room machines
Disclaimer: Navigation, labels, and available products may differ in newer versions. Room configuration maps each payment device to machine type, Bluetooth address, and reusable Machine, Pricing, and Operation profiles. Configuration workflow: Profiles · Phone...
Add machines to a room
Disclaimer: Navigation, labels, and available products may differ in newer versions. New-room workflow bulk-creates washer and dryer rows, then assigns compatible machine types. Configuration workflow: Profiles · Phone app administrators · Room machines · New ...
Set up a machine from the mobile app
Disclaimer: Navigation, labels, and available products may differ in newer versions. Machine setup links a physical Greenwald Pay device discovered by Bluetooth with the matching machine already defined in GMS. Training video Your browser cannot play this vide...
Schedule recurring reports
Availability: Report Scheduler is available in GMS 3.1.1 beta 3 and later. The current release schedules customer Transactions reports. Additional report types may be added later. Use Report Scheduler to generate recurring reports and email them automatically....