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Customer Documentation
Public customer and installer documentation for Greenwald products, software, mobile applications, installation, and support.
MultiPay Installation & Support
Public installation, provisioning, and troubleshooting guides for EPIC MultiPay hardware and supported commercial laundry machines.
Greenwald Pay Installation & Support (All)
Public installation, configuration, and troubleshooting guides for Greenwald Pay hardware and supported commercial laundry machines.
Greenwald Pay Mobile App (User Guide)
Customer guides for creating an account, adding funds, finding and starting laundry machines, reviewing activity, receiving updates, and completing authorized location-administration tasks.
Greenwald Management System (User Guide)
Customer documentation for GMS navigation, administration, access control, customer and account configuration, promotions, profiles, and machine setup.
Legacy Product Support (Non Gpay/Multipay)
Greenwald Industries product support FAQs for money boxes, smart-card systems, returns, warranty, distributors, and related customer support.
How to use Greenwald Pay
Watch this introduction to using the Greenwald Pay app, then follow the guides below to create an account and start your laundry. Disclaimer: Navigation, labels, and available products may differ in newer versions. How to Use GPay Vimeo embed code Watch How t...
Install GPay kit 4004-103-3 on ACA machines (120 LineV Power Supply)
The Greenwald Pay device installs into the machine control board. Kit: 4004-103-3 — ACA (120 LineV Power Supply) Installation sheet: INS. 2473-6 Rev B Installation layout What you need Greenwald Pay machine labels Appropriate tool to open the machine panel Sma...
Greenwald Pay Help
Find installation instructions, set up Greenwald Pay devices, check status lights, find a kit for your machine, and get help in one place. On this page: Before you start · Installation guides · Device setup · Device lights · Model Lookup · Laundry-room flyer ·...