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Greenwald Product Support Overview
Source: Greenwald Industries FAQ Support topics Money boxes, locks, and keys Smart Card systems Returns and RMA Limited warranty Distributors and sales contacts Additional sources Greenwald Pay Help Product Literature and Instructions
Money Boxes, Locks, and Keys FAQ
Source: Greenwald Industries FAQ I cannot remove the money box from the machine. What do I do? Contact a local repair center in your area. You may need to have an experienced serviceman remove the money box. I lost my key. What do I do? If you have the key cod...
Smart Card Systems FAQ
Source: Greenwald Industries FAQ Where can I find the SMS Instructional Manual? You can download, view and print the SMS Instruction Manual directly from our website; or if you have already installed the software on your computer, please follow these steps. Ri...
Returns and RMA FAQ
Source: Greenwald Industries FAQ Greenwald Industries Return Policy All returns require a Returned Material Authorization (RMA) number. Please contact your customer service representative at (800) 221-0982 to obtain an RMA number prior to returning product. Yo...
Greenwald Limited Warranty
Source: Greenwald Industries FAQ Greenwald Industries Limited Warranty Greenwald Industries (seller) warrants its products to be free from defect in material and workmanship for one (1) year from date of shipment. If within such period any product is proved to...
Distributor and Sales Contact FAQ
Source: Greenwald Industries FAQ I'd like to contact a Sales Rep. Region Name Phone Number Email West Hector Arrieta (909) 434-4918 harrieta@esdcard.com Midwest Yolanda Alvarado (860) 339-1154 yalvarado@greenwaldindustries.com I'm looking for a distributor on ...
GMS (User Guide)
Customer documentation for GMS navigation, administration, access control, customer and account configuration, promotions, profiles, and machine setup.
Greenwald Pay Mobile App (User Guide)
Customer guides for creating an account, adding funds, finding and starting laundry machines, reviewing activity, receiving updates, and completing authorized location-administration tasks.
Legacy Product Support
Greenwald Industries product support FAQs for money boxes, smart-card systems, returns, warranty, distributors, and related customer support.