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Install MultiPay Reader on Alliance ACA machines - INS.2487-1 Rev B

Install a MultiPay machine reader on supported Alliance ACA machines, then pair it with the machine definition in GMS.

  • Installation sheet: INS. 2487-1 Rev B
  • Application: Alliance machines; stack-machine quantities appear in parentheses below

Package contents

  • 1 (2) MultiPay reader assembly
  • 2 (4) #6-32 KEPS nuts
  • 1 installation instruction sheet
  • 1 (2) cover/mounting plate
  • 1 (2) interface cable
  • 2 (4) #6, 5/8-inch OD fender washers
  • 1 (2) money-box cover plate

MultiPay reader kit contents

What you need

  • MultiPay machine ID labels
  • Appropriate tool or operator key to open the machine panel
  • 5/16-inch nut driver
  • A transformer and cable harness from a Speed Queen dealer when required by the machine

MultiPay installation tools and additional requirements

Protect electronic components

Reader and interface-board components are static sensitive.

  • Keep components in their original packaging until installation.
  • Ground yourself to unpainted chassis metal before handling components and repeatedly during installation.
  • Use an anti-static wrist strap when available.
  • Handle circuit assemblies by their edges; avoid terminals and electronic parts.
  • Touch the package to grounded, unpainted metal before removing a component.

Prepare the machine

  1. Create the room and machine profiles in GMS before installation.
  2. Disconnect machine power and open the service panels.
  3. Confirm one supported serial-payment configuration:
    • DIP switch 3 is On; or
    • the serial/purse jumper is installed; or
    • Serial Payment is enabled on an Alliance Quantum Gold Pro machine.
  4. Change switches only while machine power is off.

Install the reader

  1. Connect the interface cable's 7-pin connector to H3 on the control board.

MultiPay interface cable connected to H3

  1. Feed the reader cable and two PEM studs through the cover/mounting plate and coin-drop opening.

MultiPay cover and mounting plate position

MultiPay reader cable routed through the mounting plate

  1. Record the reader MAC address before securing the reader.
  2. Secure the reader with the supplied #6-32 KEPS nuts and fender washers.

MultiPay reader mounted in the machine

  1. Connect the reader's 8-pin connector to the interface cable.

MultiPay reader interface connection

  1. Connect the 2-pin power connector to the transformer.

MultiPay transformer power connection

  1. Close the service panels. If used, press the optional money-box cover plate into the opening until its tabs lock.
  2. Restore machine power.

Pair the reader

  1. In the Greenwald Pay app, sign in with administrator credentials and select Setup.

Open Setup from the Greenwald Pay administrator screen

  1. Select the correct account and location.

Select the MultiPay machine location

  1. Select a reader and machine assignment. Confirm that the app MAC address matches the label recorded during installation.

Match the MultiPay MAC address to the machine assignment

  1. Finish setup, then label the washer or dryer with its machine number.

Complete MultiPay machine setup

  1. Repeat until every machine is paired.

Administrator LED codes

Color Activity Meaning
Off Off Device not connected to power
White Slow blink Device not configured
Blue Steady Selected during configuration
Yellow Slow blink Loading machine configuration
Green Steady Configured and ready
Blue Slow blink Active with phone app
Green Fast blink Active; Start not pressed
Green Slow blink Busy; machine running
Red Slow blink Machine error
Red Fast blink Machine interface error
Blue/Green Slow toggle Firmware loading
Red Steady Firmware error

User-card LED codes

Color Activity Meaning
Off Off Waiting for card to be presented
Green Slow blink Card presented with funds
Yellow Slow blink Card presented with insufficient funds
Yellow Slow blink Loading machine configuration
Blue/Green Slow toggle Requesting card for update or vend
Red Steady Card is an admin or setup card, not a user card
Red Slow blink Card is corrupted or contains bad data

Original installation sheet

Download INS. 2487-1 Rev B. The same PDF remains attached to this page.